YourCustomCar.com values the privacy of our visitors/customers
and takes every known precaution to safe guard the information we
collect from unauthorized use. The following is a detailed explanation
you have any questions about our policies, please contact our customer
service department by calling 704-791-4003, or by emailing us at firstname.lastname@example.org
Our Delivery Policy:
from our company will be processed immediately and will be shipped by
US Mail, UPS, or FedEx. Available tracking numbers will be
emailed to the customer as soon as they are available. Please
note that back-ordered, or out-of-stock orders may take additional time
Our Return Policy:
How do I return an item?
If you receive an item from us
that is damaged, please contact us and we will get a replacement sent to you
All parts returned are subject to a 15% restocking fee.
You can return any
new or unused item within 15 days of the date your item was shipped and we will
refund the full purchase price minus the 15% restocking fee. We cannot accept returns on custom ordered
items. If your product has been used, the return will not be accepted. You must
contact us before you return an unused product for authorization. Once you've contacted
us and have the return authorization, please write the Return Authorization
number on at least 3 sides of the box(s). Writing the Return Authorization number on the
box(s) will help us process your return in a timely manner. Next, place the item(s) in the box or boxes
to be returned.
If you are shipping your return
to us, we strongly suggest that you use traceable United Parcel Ground Service
(UPS) from your nearest staffed UPS facility. All returns must be sent
prepaid-no collect shipments will be accepted. Insure the returned part for its
full value to protect yourself against loss.
Unless noted over the phone,
you must return your parts to our Physical address listed below:
Your Custom Car LLC
3115 N Cannon Blvd.
Kannapolis, NC 28083
If you have any further
At YourCustomCar.com we are dedicated to protecting your data and privacy.
recognize that your privacy is important. This document outlines the
types of personal information we receive and collect when you use
YourCustomCar.com, as well as some of the steps we take to safeguard
information. This will help you make an informed decision about sharing
personal information with us.
YourCustomCar.com strives to
maintain the highest standards of decency, fairness and integrity in
all our operations. Likewise, we are dedicated to protecting our
customers' and online visitors' privacy on our website.About Our Cookies
cookie is a string of information that YourCustomCar.com stores on your
computer, which your browser provides to YourCustomCar.com each time
visitors, their use of our website, and their website access
preferences.Google Analytics Cookies
uses Google Analytics to analyze the use of this website. Google
Analytics collects demographic and interest data, and generates
statistical and other information about website use, by means of
cookies. These cookies are kept on your computer. We share this
information with Google, which will store and use this information on
uses information from Google Analytics to track the number of visits to
the website, browsers and operating systems. No personally identifiable
information is obtained from these cookies. We use the information that
Google Analytics generates relating to our website to create reports
about the use of the site. These reports allow us to update the site
and improve your usage of it.
If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on at this link
.This link from Google provides more information about how Google manages data in its ad products
. Refusing Cookies
can set your browser to accept or refuse all cookies automatically, or
notify you when a cookie is being requested. Taking this action should
not cause a problem with the continued use of our site. Consult the
Help section of your browser for guidance on how to refuse all cookies
or to notify you when a cookie is requested.
If you choose to
refuse YourCustomCar.com's cookies, you may not be able to fully
experience the interactive features of the site.
Personally Identifiable Information
YourCustomCar.com may collect and use your personal information for the following purposes:
To run and operate our site.
To display content on the site correctly.
To improve customer service.
To help us respond to your customer service requests and support needs more efficiently.
To personalize your user experience.
To understand how our users as a group use the services and resources provided on our site.
To improve our site.
To improve our products and services.
To run a promotion, contest, survey or other site feature.
To send information to you that you agreed to receive about topics we think will be of interest to you.
To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails.
To respond to your enquiries, questions, and/or other requests.
may collect personally identifiable information from you in a variety
of ways, including, but not limited to, when you visit our site,
register on the site, or fill out a form, and in connection with other
activities, services, features or resources we make available on our
Specifically, if you subscribe to our newsletter, we will ask for your first name and will require your email address.
you complete a form, we will require your name and your email address,
and will ask for information relevant to the purpose of the form.
you submit content to us, we will ask for your name and email address.
Photos you include with your submission, or details in your submission,
may personally identify you.
If you request to be notified about
comments on any content you submit to us, or request to be notified
when others submit content, we will require your first name and your
If you purchase a product or service from us, we will collect your name, email address, billing address and credit card number.
also uses Facebook commenting. Facebook stores all of your comments and
may show them on your timeline, depending on your Facebook settings.
can always refuse to supply personally identifiable information and
visit our site anonymously. However, it may prevent you from engaging
in certain site-related activities.
If we make material changes
in the collection of personally identifiable information, we will
inform you by placing a notice on our site. We will use personal
information received from you for internal purposes only and will not
sell it or provide it to third parties.
We also collect each
visitor's IP address, which helps us combat spam and fraud. We do not
use IP addresses for any other purpose.
contains links to other websites that may be of interest to you.
However, once you have used them to leave our site, we do not have any
control over that other website. Therefore, we cannot be responsible
for the protection and privacy of any information you provide while
visiting such sites. These sites are not governed by this privacy
statement. Always exercise caution by reviewing the privacy statement
of the website in question before continuing to use it.Non-personally Identifiable Information
may collect non-personally identifiable information about you whenever
you interact with our site. Non-personally identifiable information may
include the browser name, the type of computer and technical
information about your method of connecting to our site, such as the
operating system and the Internet service provider you used, and other
similar information.Children's Privacy Protection
website is directed to adults. It is not directed to children under the
age of 16. We operate our site in compliance with current regulations.
Anyone under the age of 16 must provide parental consent to use this
site. We do not knowingly collect or use personally identifiable
information from anyone under 16 years of age.Release of Information
we sell YourCustomCar.com, the information we have obtained from you
through your voluntary participation in our site may transfer to the
new owner as a part of the sale so that the service provided to you may
continue. In that event, you will receive notice through our website of
that change in control and practices, and we will make reasonable
efforts to ensure that the purchaser honors any opt-out requests you
Personally identifiable information
and non-personally identifiable information collected by this
site is stored on our host's servers. That host is SiteSell Inc.,
located at 1000 Saint-Jean Boulevard, Suite 702, Pointe-Claire, QC H9R
5P1 Canada.How You Can Correct or Remove Information
protect your personally identifiable information. If you have submitted
personally identifiable information through our website and would like
to update that information or have it deleted from our records, click here.
You can also request to edit, download or delete any of your information from the servers by clicking on that link.Updates and Effective Date
reserves the right to make changes in this policy. If there is a
material change in our cookie and privacy practices, we will indicate
on our site that those practices have changed and provide a link to the
policy so that you will know what information we collect and how we use
it.Agreeing to Terms
on this website, please do not consent to the setting of cookies and
the collection and storage of your personally identifiable information.
Last updated: 06/09/2018
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